Repair Shipping & Intake

This page is for customers who have placed a repair order. Use your order number and checkout email to verify your order.

Shipping Options

Option A: Generate a prepaid UPS Ground label below Optional

Labels generated here do not include additional insurance.

Option B: Ship using your own carrier and insurance

If you prefer to insure your shipment or use a different carrier, create your own label and ship to:

Gibson Bagpipes LLC 29 Mason Street Nashua, NH 03060

A completed repair intake sheet must be included inside every repair shipment.

Generate a Prepaid UPS Shipping Label Optional

Enter your order number and the email used at checkout.

Generating shipping label… this can take ~10 seconds. Please do not refresh.
Tip: Ship only the sections required for repair.
Shipping labels generated through this system do not include additional insurance. Customers who wish to insure their shipment should use their own carrier and select appropriate coverage.

Repair Intake Sheet

Print and include a completed intake sheet inside your shipment.

Download Repair Intake Sheet (PDF)


If you cannot print, include a handwritten note with your order number and contact info.