Refund policy
On many of our products, returns are accepted within 30 days of delivery. A 20% restocking fee will apply.
Some types of products are non-returnable:
- Great Highland Bagpipes
- Smallpipes
- Reeds
However, if you are dissatisfied with your purchase for any reason or suspect a manufacturing defect in our product, please reach out to us within 30 days of receiving your shipment so that we can do our best to make things right.
Cancellations are accepted for a full refund prior to shipment of your order.